Have a question about your account, water service, billing, or an issue in your area? Our customer support team is here to help.
Choose the contact option that best fits your needs. For immediate assistance with a water emergency or active service interruption, please call the emergency number rather than submitting the online form.
Get help with billing questions, account information, starting or stopping service, and general water service inquiries.
Main Customer Line
Billing Support
Send our team a message using the contact form below. Please allow up to two business days for a response.
Send payments, documents, or general correspondence to the appropriate address below.
TBD
34366 Yucaipa Blvd C445 Yucaipa, CA 92399
Report a water main break, major leak, loss of water service, or another urgent water-related issue.
5:30 am - 5:00 pm PT
after-hours
Construction & Dig Alerts
Complete the form below and a member of our customer support team will respond as soon as possible. Please allow up to two business days for non-emergency inquiries.
Important: Do not use this form for active water emergencies, major leaks, or service interruptions requiring immediate attention. Please call the emergency number listed above.
Customers who wish to mail a check or money order should send payment to:
Include your account number on the payment. Please allow adequate delivery time before the due date and do not send cash.
General customer service corresondence may be sent to:
Please call immediately to report:
Water Service You Can Count On.
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