Customer Support
Whether you need assistance with your account, want to report a water issue, or have questions about your service, our team is here to provide the information and support you need.
Report a Water Issue
Notice a leak, low water pressure, water discoloration, or another service concern? Let us know so our team can investigate and respond promptly.
Outages & Notices
Stay informed about planned maintenance, emergency repairs, service interruptions, boil water notices, and other important community updates.
Billing & Payments
Need help understanding your bill, making a payment, or managing your account? Find resources and payment information here.
Start or Stop Service
Moving into or out of a property? Learn how to start, stop, or transfer your water service quickly and easily.
New Customer Information
Welcome! Learn what you'll need to establish new water service, access your account, and get connected.
Our Service Area
Check your address to see if water service is available at your location.
Frequently Asked Questions
Find answers to common questions about billing, water quality, service requests, outages, and more.
How do I pay my water bill?
You can securely pay your bill online through our customer payment portal. Additional payment options, including mail and phone (if available), can be found on our Billing & Payments page.
My water looks cloudy. Is it safe?
Cloudy water is often caused by tiny air bubbles that become trapped in the water. In most cases, this is harmless and will clear within a few minutes. If the cloudiness does not clear or you notice unusual color, odor, or taste, please contact Customer Support.
Who do I contact in a water emergency?
If you’re experiencing a water main break, significant leak, or another urgent issue after normal business hours, please contact our emergency line immediately.
When is my payment due?
Your due date is printed on each monthly bill. To avoid late fees or service interruptions, please submit your payment by the due date shown on your statement.
