Our Partners
Trusted relationships supporting reliable local water service.
About Our Partners
Hathorne Utility Management works with public and private partners to support reliable water service, local operations, customer service, water quality, maintenance, and long-term stewardship.
A Partnership Built for Reliable Water Service
City of Hawthorne
The City of Hawthorne owns the water system, sets water rates through its independent public process, and retains sole authority over Proposition 218 rate-setting.
Hathorne Utility Management, LLC
HUM operates the City of Hawthorne’s water system under a long-term Operations and Services Agreement, handling day-to-day operations, maintenance, customer service, billing, emergency response, and regulatory compliance.
WaterWorkforce, Inc.
Hathorne Utility Management is an affiliate of WaterWorkforce, Inc., a Southern California water and wastewater operations company with regional utility operations experience.
“Reliable water service depends on strong operations, clear accountability, and trusted local partnerships.”
How the Partnership Works
The City owns the water system and retains rate-setting authority, while HUM manages daily operations and customer service responsibilities.
Operations Agreement
HUM operates the water system under a long-term agreement with the City of Hawthorne.
Customer Service
HUM supports customers with billing, account questions, service requests, and issue reporting.
Water Quality & Reliability
HUM supports reliable water service through operations, maintenance, monitoring, and compliance.
