Last Updated: September 11, 2026
Welcome to the Hawthorne Utility Management, LLC website. These Terms of Use (“Terms”) govern your access to and use of this website.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
This website is operated by Hawthorne Utility Management, LLC (“Hawthorne Utility Management,” “we,” “us,” or “our”) to provide customers and members of the community with information and online resources related to water utility services for the City of Hawthorne.
Information available through this website may include account resources, service information, water quality information, outages and notices, contact information, forms, and links to third-party services.
We make reasonable efforts to provide accurate and current information on this website. However, information may occasionally be incomplete, outdated, or contain errors.
Hawthorne Utility Management does not guarantee that all information on the website will always be accurate, complete, or current. We reserve the right to update, modify, or remove website content at any time without notice.
For questions regarding your specific water service or account, please contact Hawthorne Utility Management directly.
Information regarding outages, service interruptions, maintenance, emergencies, or other utility-related matters may be posted on this website as a convenience to customers.
Website information should not be considered a guarantee of current service conditions. There may be delays between an event occurring and information being published or updated online.
If you are experiencing an urgent water-related issue, please use the appropriate contact information provided on our website rather than relying solely on website notices.
Our website may allow you to submit contact forms, service requests, questions, or other information electronically.
Submitting a form does not guarantee that your request has been received, reviewed, or completed. Unless expressly stated otherwise, submitting a website form should not be considered official notice to Hawthorne Utility Management when formal or time-sensitive notice is required.
If you have an urgent matter or do not receive a response within a reasonable period of time, please contact us directly.
Our website may provide links to third-party platforms that allow customers to access their accounts, view bills, make payments, or perform other account-related activities.
These services may be operated by independent third-party providers and are subject to their own terms, conditions, and privacy policies.
Hawthorne Utility Management is not responsible for the availability, security, functionality, or content of third-party websites or platforms, except as otherwise required by applicable law.
Customers are responsible for confirming that payments and other account transactions have been successfully submitted and processed.
Our website may contain links to third-party websites for your convenience. A link does not necessarily constitute an endorsement of the third party, its website, products, services, or content.
Hawthorne Utility Management does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Our website may incorporate third-party services, including Google Maps and Google Analytics.
Your use of or interaction with these services may be subject to additional terms and privacy policies established by the applicable third-party provider.
For more information about Google’s policies, please visit Google’s Privacy & Terms.
You agree to use this website only for lawful purposes.
You may not attempt to interfere with the operation or security of the website, gain unauthorized access to accounts or systems, introduce malicious software or code, misuse website forms, or use the website in a manner that violates applicable laws or regulations.
Unless otherwise indicated, the text, graphics, logos, website design, and other original content appearing on this website are owned by or licensed to Hawthorne Utility Management or used with permission.
Website content may not be copied, reproduced, modified, distributed, or used for commercial purposes without appropriate authorization, except as permitted by applicable law.
We strive to keep our website accessible and operational but cannot guarantee uninterrupted availability.
The website may occasionally be unavailable due to maintenance, technical issues, system updates, internet disruptions, or circumstances outside our control.
Website availability does not affect the physical operation of the water utility system.
This website and its content are provided for general informational and customer-service purposes.
To the extent permitted by applicable law, the website is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
Nothing on this website is intended to modify any rights or obligations established by applicable laws, regulations, ordinances, utility policies, service agreements, or other governing documents.
To the extent permitted by applicable law, Hawthorne Utility Management will not be liable for damages arising from or related to your use of, inability to use, or reliance upon this website or third-party websites linked from it.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
Your use of this website is also subject to our Política de privacidad, which explains how information may be collected and used when you interact with our website.
I would make “Privacy Policy” a link to the Privacy Policy page here.
We may update these Terms periodically to reflect changes to our website, services, technology, or applicable requirements.
Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.
If you have questions about these Terms of Use, please contact:
Hawthorne Utility Management, LLC
Email: info@hawthorneutility.com
Website: hawthorneutility.com
Servicio de agua en el que puedes confiar.
Hawthorne Utility Management, LLC — 2026 Todos los derechos reservados